PROGRAM OVERVIEW

This document presents a formal launch blueprint for the Hiyara Technologies Pan-India Channel Partner Network. It includes the partner program policy, onboarding checklist, commission policy, partner agreement outline, and launch presentation content. The structure follows common channel-program design practices such as structured onboarding, deal registration, sales enablement, performance management, and partner portal support used in modern IT and SaaS partner ecosystems.[cite:5][cite:8][cite:24][cite:35][cite:40]

OBJECTIVE

The objective of the Hiyara Technologies Channel Partner Program is to build a scalable sales network across India through selected channel partners who can generate qualified opportunities, support local customer engagement, and accelerate revenue growth. Effective partner programs typically combine partner recruitment, training, enablement, incentives, and ongoing performance tracking to create predictable indirect revenue.[cite:12][cite:15][cite:24][cite:35]

The launch phase will begin with a single premium tier: Platinum Partner. A focused first-tier launch simplifies program execution and makes partner communication clearer during the initial expansion phase.[cite:24][cite:28][cite:35]

Eligibility Criteria

A Platinum Partner should meet the following requirements:

· Existing B2B customer network in India.

· Capability to identify and pursue enterprise or SME opportunities.

· Ability to assign at least one dedicated business owner or sales representative for Hiyara solutions.

· Willingness to complete onboarding, training, and certification requirements.

· Commitment to follow Hiyara branding, pricing, and deal registration rules.

Partner ecosystems generally perform better when entry criteria, enablement, and performance expectations are defined clearly before activation.[cite:36][cite:42][cite:45]

Commercial Entry Requirement

· Security deposit / strategic deposit (SD): INR 5,00,000.

· Tier granted on approval, agreement signing, and receipt of the SD.

PARTNER RESPONSIBILTIES

PARTNER SCOPE

The partner will be authorized to:

· Source and qualify leads.

· Register sales opportunities.

· Conduct discovery meetings.

· Coordinate joint customer meetings with Hiyara.

· Support proposal follow-up and commercial closure.

· Maintain customer relationship ownership in the local market.

COMPANY SCOPE

Hiyara Technologies will provide:

· Partner onboarding and certification.

· Product and solution training.

· Sales presentations and pitch collateral.

· Technical pre-sales and demo support.

· Proposal and pricing support.

· Partner account management.

· Commission tracking and payout governance.

Structured partner support, enablement resources, and dedicated communication channels are common features of higher-performing channel programs.[cite:5][cite:37][cite:40][cite:43]

ONBOARDING CHECKLIST

A formal onboarding program should activate the partner quickly while ensuring readiness in legal, commercial, technical, and sales areas. Best-practice onboarding programs typically include welcome steps, portal access, sales training, playbooks, certification, and first-deal activation milestones.[cite:5][cite:8][cite:24][cite:43]

Partner Onboarding Stages

1. Partner application submission.

2. Profile evaluation and business qualification.

3. Commercial discussion and approval.

4. KYC, documentation, and agreement execution.

5. Payment of SD amount.

6. Partner portal account creation.

7. Product training and sales certification.

8. Demo readiness and opportunity mapping.

9. First deal registration.

10. First 30-day review.

OPERATIONAL CHECKLIST

Area

Checklist Item

Owner

30-Day Onboarding Plan

Timeline

Activity

Output

COMMISSION POLICY

The commission structure must be simple, transparent, and auditable. Modern reseller and partner programs usually define deal eligibility, payout timing, attribution rules, and exclusions clearly to prevent channel conflict and payment disputes.[cite:6][cite:18][cite:31][cite:36][cite:42]

· Commission is payable only on approved and registered deals.

· Commission is calculated on net realized revenue after taxes, refunds, credit notes, and cancellations.

· A deal must be accepted through formal deal registration to be protected.

· Duplicate or disputed opportunities will be resolved according to first valid registration and documented proof of partner engagement.

· Commission payout should be processed monthly or within a pre-defined payout cycle after customer payment realization.

· Non-payment, cancellation, fraud, or policy breach may make the deal ineligible for payout.

Platinum Partner Commercials

· Tier: Platinum Partner

· SD: INR 5,00,000

· Commission: 35% on each successful sale

Recommended Commission Rules

Revenue Structure Table

Company Support Framework

Partner productivity usually depends on the quality of enablement, sales collaboration, and operational support provided by the company. Effective partner programs often include sales training, technical support, partner portals, deal registration workflows, and account management support.[cite:35][cite:37][cite:40][cite:43]

Hiyara Support Model

· Dedicated partner manager.

· Pre-sales solution architect support.

· Demo environment and product walkthroughs.

· Proposal, pricing, and bid support.

· Marketing collateral and campaign templates.

· Lead and deal registration system.

· Weekly partner review calls.

· Quarterly business review mechanism.

· Escalation path for technical and commercial issues.

Partner Agreement Outline

The partner agreement should be concise, enforceable, and commercially clear. A standard agreement outline for launch can include the following sections:

1. Parties to the agreement.

2. Definitions and interpretation.

3. Appointment of partner and non-exclusive relationship.

4. Program tier and commercial structure.

5. SD amount and related conditions.

6. Commission structure and payment terms.

7. Deal registration and attribution rules.

8. Partner obligations.

9. Hiyara obligations and support commitments.

10. Branding, trademark, and marketing usage rules.

11. Confidentiality and data protection.

12. Non-solicitation and ethical conduct.

13. Compliance with Indian laws and anti-bribery standards.

14. Term, renewal, suspension, and termination.

15. Dispute resolution and governing law.

16. Limitation of liability.

17. Miscellaneous clauses.

Pan-India Launch Plan

A phased national rollout is generally more effective than opening every geography at once. Channel programs commonly start with a pilot partner cohort, sharpen onboarding and support processes, and then expand regionally based on measurable performance.[cite:12][cite:28][cite:35][cite:40]

Phase 1: Program Readiness

· Finalize policy, commercials, agreement, and internal approvals.

· Prepare sales kit, partner handbook, onboarding toolkit, and FAQs.

· Set up tracking for deal registration and commission management.

· Define partner selection and activation scorecard.

Phase 2: Recruitment

· Prioritize metros and major business hubs such as Bengaluru, Mumbai, Delhi NCR, Hyderabad, Chennai, Pune, Ahmedabad, and Kolkata.

· Target resellers, system integrators, consultants, MSPs, and local B2B relationship-driven firms.

· Run launch webinars and invitation-led partner outreach.

Phase 3: Activation

· Launch with a pilot batch of 10-20 Platinum Partners.

· Complete training and certification in the first month.

· Push joint selling with active sales support.

· Review first 90-day conversion and activity metrics.

Phase 4: Scale and Governance

· Expand city-by-city and state-by-state.

· Publish partner performance dashboards.

· Introduce annual awards and recognition.

· Add more tiers later only after Platinum processes stabilize.

Partner Performance Governance

Channel management systems work best when performance is reviewed against clear metrics. Best-practice guidance for deal registration and partner enablement emphasizes clear rules, monitoring, and ongoing optimization.[cite:36][cite:39][cite:40][cite:45]

Recommended KPIs

· Leads generated per month.

· Registered opportunities per month.

· Opportunity-to-win conversion rate.

· Revenue booked per quarter.

· Time to first sale.

· Average deal size.

· Training completion status.

· Customer satisfaction score.

Governance Cadence

Launch Deck Content Structure

The presentation for launch can be built around the following sequence:

1. Title slide: Hiyara Technologies Platinum Partner Program.

2. Market opportunity and why now.

3. Why partner with Hiyara.

4. Platinum tier overview.

5. Revenue and commission model.

6. Onboarding and activation journey.

7. Company support framework.

8. Deal registration and governance model.

9. Pan-India rollout roadmap.

10. KPI dashboard and partner success model.

11. Agreement and compliance framework.

12. Call to action and enrollment process.

Positioning Statement

Hiyara Technologies should position the program as a premium, high-support, high-earning growth platform for serious partners that want structured onboarding, dedicated support, and strong commissions in a scalable India opportunity. Attractive commissions alone do not create a strong channel program; the combination of onboarding, enablement, deal protection, and partner management is what typically improves execution quality and indirect revenue performance.[cite:6][cite:24][cite:35][cite:40]